Training and support.
Helping you succeed.
At Archadeck, we fully understand that your success leads to our success. So our team is fully committed to whatever it takes to support you and your goals as a business owner. And by being part of the Outdoor Living Brands family of franchise companies, this support system expands exponentially. You’ll have access to responsive support from a team of business professionals in all the key disciplines you’ll need.
A proven, well-respected track record of lead generation and business development practices shared by multiple brands. This includes traditional lead generation activities such as targeted direct mail, print advertising, home and garden shows, referral marketing and guerrilla marketing strategies and tactics. In addition, we have developed an online strategy that gives our franchisees the necessary tools and guidance to have a strong local presence on the web and across various inbound and social media marketing platforms.
Experienced marketing professionals help our franchisees develop their annual marketing plans and determine which strategies and tactics are the best fit in their respective marketplace. The philosophy of our marketing team is to proactively research and identify new marketing and advertising opportunities for the franchise system.
Customer Loyalty and Retention
A proven client experience sets us apart from other home service contractors. From the initial call to the post-installation follow-up, our well-defined process leads to more satisfied clients and generates more referrals. At Outdoor Living Brands, we constantly measure our customer satisfaction scores and are pleased to report that our customer service rankings compare favorably with other world-class brands in different industries.
Archadeck has created a suite of technology tools to support the daily efficient operations of the business. They include a full enterprise service platform (i.e., CRM, field operations, accounting integration, pricing tool, etc.) that will allow you to manage daily workflow, from marketing to the initial customer call all the way through invoicing and collection of receivables.
Franchise Partner Network
You’ll have dozens and dozens of partners in the business — your fellow franchise partners have been there, done that. You’ll find that your fellow franchisees will be a trusted and experienced network that you’ll rely on for advice, guidance and support — shortening and easing your learning curve in the business.
Archadeck has been designated as a “World Class Franchise” by the Franchise Research Institute, a third party firm that surveys franchise systems to determine levels of franchisee satisfaction and support. Less than three dozen franchise systems, from among the over 3,000 franchise concepts nationally, have earned this prestigious distinction which is determined solely by the satisfaction of our existing franchisees as revealed in a confidential Franchise Research Institute survey.Next: Initial Training & Ongoing Support